Returns & Exchanges at Ollie's

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Simply follow our streamlined process to receive a full refund or exchange with no hidden fees.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund is processed.